“We are not a caring organization.” These are the last words I heard from a CEO, myopically focused on sales, before he was let go from his failing business. Throughout my career, I have been lucky enough to work for or with numerous business leaders who have cared deeply for those who reported to them,…

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Every organization starts with a purpose. Making money is not that purpose. Rather, an organization’s reason for being is to positively impact customers, a community, or the world in some way. This purpose is fueled by the organization’s ability to execute on the right things and make money doing them. Unfortunately, organizational purpose is often…

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