Before COVID-19 began to spread, about 4.7 million people, or 3.4% of the U.S. population, worked remotely. With the current pandemic this number has easily doubled, if not tripled. While remote working is a positive trend and can certainly limit the spread of germs, save costs, attract top talent, improve productivity and engagement and make…

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“We are not a caring organization.” These are the last words I heard from a CEO, myopically focused on sales, before he was let go from his failing business. Throughout my career, I have been lucky enough to work for or with numerous business leaders who have cared deeply for those who reported to them,…

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The world of work is changing faster than most realize. Human-like robots can now deliver the news, service you in retail stores and restaurants, lift a patient from a chair or bed or even be your therapist. More than 70% of people around the world work remotely at least once a week. Billion-dollar organizations already exist without any company offices at all,…

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